GMAC Insurance Introduces SmartValet Service to Lend a Helping Hand in Accident Aftermath

Leading Auto Insurer Offers Roadside Pick-up, Quality Repairs

and Drop-off of Repaired Vehicle for Customers

ST. LOUIS, MO. (Oct. 2, 2007) Today, GMAC Insurance announced SmartValet^sm1, a service designed to take care of all the transportation details when a customer is involved in an automobile accident from rental car delivery and pick up of the damaged car to returning the repaired vehicle back to their doorstep. The benefit is immediately available free of charge to all policyholders nationwide with rental coverage.

Millions of people experience auto accidents each year (approximately 5,930,182 in 2006 alone, according to National Highway Traffic Safety Administration projections), and many are faced with the added stress of picking up the pieces during the aftermath. With GMAC Insurances SmartValet, drivers dont need to face the daunting tasks of finding alternate transportation and managing their repairs alone.

SmartValet offers pick-up of the customers or claimants² damaged car even if its still drivable and drop off of a rental car. From there, drivers can choose to have GMAC Insurance deliver their damaged car to a repair shop within the companys premier direct repair network (if available in their area) to ensure the highest-quality repairs with a lifetime guarantee. As always, customers can specify the body shop of their choice³.

Other insurers offer limited roadside assistance and concierge-style benefits, but most restrict their help to only certain aspects of the recovery process for example, delivering a rental car to the accident scene, but requiring the driver to drop it back off and pick up their repaired vehicle. GMAC Insurance goes one step further with SmartValet, delivering the repaired car back to the customer.

As an insurance company, its our job to make the entire experience after an accident as comfortable as possible, said Sheena Poe, chief claims officer at GMAC Insurance Personal Lines. Drivers shouldnt have to worry about finding alternate transportation, getting their damaged car to a repair shop and then picking up the fixed vehicle. GMAC Insurances SmartValet takes that unnecessary burden off their shoulders, so they can focus on getting back to their lives.

Susan DeBerry of Concord, N.C., personally experienced the benefits of SmartValet. DeBerry, who has insurance with another company, was involved recently in a minor auto accident with a driver who was covered with GMAC Insurance. Within one afternoon, GMAC Insurance delivered a rental car to DeBerrys office and picked up her damaged car. After it was repaired, they brought it back to her office and returned the rental car.

It was the most convenient accident I ever had, DeBerry said. I never had to do anything I never had to waste my gas or my time. And the customer service representative called a couple of times just to check to see if we were okay. If it had to happen, this is the way to do it.

SmartValet is just one of GMAC Insurances SmartServices, a first-of-its-kind collection of benefits intended to help ease the entire recovery process after an accident. The company plans to roll out more of these value-added policy perks throughout 2008. Most recently, GMAC Insurance announced the SmartParts Promise, a unique program guaranteeing the use of Original Equipment Manufacturer (OEM) parts those made by the original parts manufacturer as the vehicle in all collision repairs⁴ to ensure the best quality repairs possible after an accident.

For more information about GMAC Insurance coverage, its collection of SmartServices and to find a local independent agent, call 877-468-3466 or visit www.gmacinsurance.com.

The GMAC Insurance Group is one of the largest automobile insurers in the United States and is a wholly owned subsidiary of GMAC Financial Services. GMAC Insurance Personal Lines offers a variety of property and casualty products, including personal auto, RV, motorcycle, commercial auto and homeowners insurance. With a nationwide network of claims professionals, local independent agents and a 24-hour, toll-free claims hotline available 365 days a year, GMAC Insurance provides superior claims service for its customers.

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¹ Available nationwide through select repair shops. Applies to covered comprehensive or collision claims. Must have rental reimbursement coverage.

²GMAC Insurance policyholders must have rental reimbursement coverage. If you are not a GMAC Insurance policyholder, coverage and liability must be determined before this service can be delivered.

³Not all repair shops offer the SmartValet service.

⁴This guarantee does not extend to radiators, A/C condensers, windshields, and routine maintenance parts, such as batteries, spark plugs and oil filters.

2007 SmartValet, SmartParts and SmartServices are service marks of GMAC

2007 GMAC. All Rights Reserved. GMAC Insurance is a registered service mark.